Refund policy

Return & Refund Policy

Customized / Personalized Items As our products are made to order and personalized with custom text, we are unable to accept returns or exchanges unless the item arrives damaged or defective.

Damaged or Defective Items If your item arrives damaged or with a manufacturing defect, please contact us within 7 days of delivery at [your email] with photos of the item. We will offer a free replacement or full refund.

Wrong Text / Spelling Errors Please double-check your custom text before placing your order. We print exactly what you enter. We are not responsible for spelling errors provided by the customer.

Order Cancellation Orders can be cancelled within 24 hours of purchase. After 24 hours, production may have already started and cancellations cannot be guaranteed.

Refund Processing Approved refunds will be processed within 5-7 business days to your original payment method.